Letter Purpose
Planning should begin with a clear purpose.
The first step in letter preparation is a clear
understanding of the objective(s) of the letter.
Identifying the subject will help to clarify the
purpose and furnish guidelines as to what should
be included in, or omitted from, the letter.
It is possible for a letter to deal with more than
one subject, but this is not advisable in most
instances unless the subjects are very closely
related. A reply on one subject may be prepared
in hours, whereas days or weeks may elapse before
an appropriate answer can be given on another
subject. Therefore, if both subjects are covered
in the same letter, unnecessary delay in obtain-
ing a response to one item may result. Further-
more, correspondence may be addressed to more
than one department, officer, or agency, and
confusion among addressees may result as to
which subject should be addressed first.
Therefore, writing several letters to the same
addressee on the same day would be better than
preparing one letter with multiple subject lines.
Some common purposes of letters are listed
below.
. To request permission or authorization to
act
. To request that an action be taken
. To convey information or instructions
. To reply to letters received
While not every letter the RP drafts will fall
into one of these categories, they will serve to
illustrate how to plan a letter. For instance, when
the purpose is to request something, the request
should be definitely and clearly stated. Usually
there also should be a statement as to why the
request is being made and any additional explana-
tions or suggestions that are required or
appropriate. When a letter is written in reply to
one that was received, the receipt is acknowledged
either by citing the letter as a reference or by
acknowledging the receipt in the body of the reply.
Organizing the Letter
The order in which the various parts of the
letter are arranged should be planned with the
reader in mind. A letter of request, for instance,
may begin with the request itself, followed by an
explanation as to why the request is being made.
Sometimes, however, it may be clearer to the
reader if the letter begins with a discussion of the
situation and leads up to the request. A letter of
reply frequently begins by acknowledging the
letter received. When assembling the letter, the
RP should (1) see the body of the letter as a
succession of units; (2) arrange these units in the
most satisfactory order; (3) complete each unit
before moving on to the next; and (4) maintain
continuity by providing transition from one unit
to another.
In letters of average length, each important
unit may be one paragraph, although there is no
rule about this. For example, an explanation of
various steps of a procedure may be presented
more effectively by devoting a paragraph to each
step. Some letters, on the other hand, may be so
simple that the entire letter may consist of only
one paragraph. Just as each letter has a subject,
it follows that each paragraph should cover a topic
or subtopic. Each paragraph should be structured
so that one idea leads naturally to another, and
one paragraph leads to the next. In the case of
long letters, the final paragraph may be a
summarization of the letter.
Choice of Words
Choosing the right words is an important step
in writing. The best words are those that are
precise in meaning, are suited to the intended
reader, and are as short, simple, and direct as
possible.
One mistake that writers often make is using
a word that sounds or looks like the correct word.
For example, the chaplain was appraised of the
situation. . . It probably would have been bet-
ter in the first place simply to have said, The
chaplain was informed as to the situation. . . .
But in any event, the writer should have known
that to tell is to apprise, whereas appraise
means to evaluate.
The writer should be able to distinguish
between the following words: affect and effect;
eminent and imminent; counsel and council; adapt
and adopt; principal and principle; capitol and
capital. These words may be perceived as spell-
ing problems, but the writer must also be aware
of the meaning of a word in order to use it
correctly. If the meaning or spelling of any word
is not clear, the writer should consult the
dictionary.
Some examples of words that are fre-
quently misused are listed below with
tips
3-11