Figure 2-1.—Communicating with a deaf person.slowly, distinctly, and then listen carefully. Above all,a caring concern.Victims of Stress and BurnoutNo one is immune to the symptoms of stress orburnout. Be aware of these symptoms. Remember,not even you, the RP, will be immune to thesesituations. Stress may cause even you to experience awide range of feelings, some of which can be quiteunpleasant. A person suffering from stress or extremeburnout may exhibit feelings and characteristics suchas irritation, anxiety, becoming defensive atimplications, or sadness in response to tragedy oreven normal events. Although these feelings arenatural, you must work at understanding andrecognizing them in yourself, your co-workers, andthe clients who enter the RMF. Helping others toremain poised and calm is part of your showbeneficial role as an RP.STRESS.— First you must realize that emotionsand reactions are normal. As an RP, you will bedealing not only with the client’s emotions but alsoyour own responses to stressful situations. In copingwith stressful situations, each of us can learn torespond in an effective way. Try the followingtechniques in handling stress:Develop a buddy system with a co-worker.Keep an eye on each other and suggest whenbreaks are advisable.Encourage and support your co-worker bymaking positive remarks and avoiding thetemptation to criticize.2-3
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