Navy  personnel.  This  instruction  replaced  the Manual  for  Casualty  Assistance  Calls  Program (NAVPERS  15879).  The  Navy  seeks  to  aid  the next  of  kin  through  personal  visits  by  a  uni- formed  Navy  representative  titled  the  Casualty Assistance Calls Officer (CACO). The CACO per- forms  the  following  functions: Makes  personal  notifications  of  casualty. Inquires about the needs of the family and extends assistance. Notifies  the  Chief  of  Naval  Personnel  if death gratuity has not been paid and immediate financial assistance is necessary. Contacts  the  Navy  Relief  Society,  Red Cross,   and   other   service   organizations   as   re- quested  or  required. Assists   in   arrangement   of   funeral   or memorial services if requested; assists in providing honors if requested and available in area; assists in  providing  a  chaplain  for  pastoral  care  if required. Assists in transportation arrangements, in- cluding  provision  for  dependents’  escort,  when required. Advises  regarding  shipment  or  storage  of household   goods. Offers  assistance  in  completion  of  official benefits  forms  and  in  obtaining  or  photocopying documents  necessary  to  substantiate  claims. Notifies  the  Personal  Casualty  Repre- sentative  of  the  Chief  of  Naval  Personnel  by message  or,  in  case  of  extreme  emergency,  by telephone  in  case  of  irregularity  or  complaint. The 12 chapters of BUPERSINST 1770.2 are: Chapter  1 —Purpose  and  Scope  of  the Casualty  Assistance  Calls  Program  (CACP) Chapter  2—Operation  of  the  Program Chapter   3—Procedure   for   the   CACP Coordinating   Authority Chapter   4—First   Visit   of   the   CACO (Personal    Notification) Chapter  5—Second  Visit  of  the  CACO (Funeral   Arrangements   and   Immediate Assistance) Chapter  6—CACO’s  Third  Visit  (Comple- tion  and  Submission  of  Claims  by  Dependents) Chapter   7—CACO’s   Third   Visit   (Part II—Informing  Beneficiaries  of  Health  Benefits Programs  and  other  Benefits  and  Assistance Available) Chapter  8—Additional  Responsibilities  of the   CACO Chapter   9—Special   Procedures   for Missing  and  Captured  Casualties Chapter  10—Retired  Members  (Courtesy Assistance—Death   and   Burial   of   Retired Members  and  Survivor  Benefits  and  Privileges) Chapter  11  —Naval  Reservists  (Deaths while  on  Training  Duty  or  Inactive  Duty  Training) Chapter  12—Index  to  Annexes NOTE:  Specific  provisions  of  the  CACP  are explained  in  Personnel   Support,   Module   I (NAVEDTRA  287-01-45-82).  It  should  also  be noted that, as this module was being written, the CACP  instruction  was  being  revised. DECEDENT   AFFAIRS   MANUAL Guidelines for the Decedent Affairs Program are promulgated in the  Decedent  Affairs  Manual (BUMEDINST  5360.1).  This  program  is  defined as  the  search  for,  recovery,  identification,  care, and  disposition  of  the  remains  of  deceased  per- sons  for  whom  the  Department  of  the  Navy  is responsible. The  objectives  of  the  Decedent  Affairs  Pro- gram  are: Immediate  recovery  and  identification  of deceased  personnel. High   standards   of   and   uniformity   in services  provided. 4-31